, 2019-04-02 08:54:09


How do I charge an electric vehicle?

Charging an electric vehicle is easier than you might think. This overview reveals how it works.


1. What do I need to know?

You can charge your electric vehicle at a charging station when you’re out and about – or simply at home on a professionally installed typical household socket or wall box. It really doesn’t matter if it’s raining or snowing: the battery and all the electronics are protected. The coupling with the plug is so tight that no water can penetrate.

At home too: you can use the main charging cable to recharge your vehicle at any properly working and professionally installed socket.

Full charge: Volkswagen uses proven lithium-ion technology. High-quality components ensure that the system works outstandingly and experiences minimal signs of wear and tear. Volkswagen therefore offers a specific guarantee to cover the battery of your electric vehicle, the details of which are listed in the warranty conditions. Or until you have driven 160,000 kilometres – whichever comes first. The battery can be charged several thousand times during this time.

2. How do I charge my vehicle?

Recharging an electric vehicle is as simple as topping up with petrol or diesel at a filling station. There are several ways to do this – with each method having its own advantages.


Charging at a socket

A filling station in your own home: you can recharge your electric vehicle with ease via any standard, working and correctly installed electrical socket. Just like charging a smartphone, you plug the charging cable into the power socket and the connector at the other end into the vehicle’s charging socket. Use the remote control key to lock the car, and the charging process starts. One idea would be to simply connect up your vehicle in the evening, charge overnight with off-peak power, and head off fully charged in the morning.

Charge time via an electrical socket (2.3 kW):
10 h
17 h 00 min
Golf GTE:
3 h 45 min
Passat GTE:
4 h 20 min


Charging at a wall box

A high-voltage socket for your home: the wall box gives your vehicle maximum charging power. It also makes the charging process more convenient: simply pick up the plug, connect it, lock the car – done. A flashing green light in the top left signals that the vehicle is charging. The wall box can be installed at a surcharge by our partner, The Mobility House. The energy is taken from your home electricity supply and so is charged at your standard rates by your electricity provider.

Charge time via a wall box (11 kW):
e-up!: 6 h 12 min*
e-Golf: 5 h 20 min*
Golf GTE: 2 h 25 min*
Passat GTE: 2 h 45 min*

* Charging time with the AC wall box (11 kW) from 0% to 100% SoC (state of charge)


Charging at an AC charging station

A quick top-up: you can now recharge your electric vehicle at a growing number of public charging stations. Volkswagen’s Charge&Fuel Card and the Charge&Fuel app allow you to log in and pay cashlessly at many of these stations. You will only receive one invoice. You can order a separate charging cable for your electric vehicle that you can use at public charging stations. Once again, when you lock your vehicle, the cable is also locked so that no one can interrupt the charging process in your absence.

e-up!: 6 h 12 min
e-Golf: 5 h 20 min
Golf GTE: 2 h 25 min
Passat GTE: 2 h 45 min


Charging at a DC charging station

The turbo-charger: charge your car with DC power at CCS (short for Combined Charging System) charging stations. As higher current ratings can be achieved with DC power, the battery charges significantly faster. The e-up! and e-Golf are available with an optional CCS charging socket to use with these charging stations. You can also use the Volkswagen Charge&Fuel Card and the Charge&Fuel app at many of the stations.

e-up!: 40 min (80%)
e-Golf: 45 min (80%)

3. How does my vehicle communicate with me?


Charging status and range

The charging status and range are clearly displayed at several points in all Volkswagen electric vehicles. In the e-up! and e-Golf for instance on the instrument cluster and the radio navigation system or on the maps + more display. The Car-Net e-Remote app even provides you with all the key data at a glance, when you’re not even sitting in the vehicle.

Electric Car Charging FAQ

Volkswagen e-Golf

For the Volkswagen e-Golf, the charge point is at the rear quarter panel on the driver side, under the traditional fuel flap. The exposed connectors are the for the AC charging (Home, Workplace, on street). For a Fast charge, remove the cover and insert the Combo2/ CCS Plug.

Volkswagen GTE Hybrid (Golf and Passat)

For the Volkswagen GTE Hybrid range, the charge point is at the front of the car, behind the Volkswagen emblem. There is only one AC point here as the GTE Hybrid will only charge with AC power.

  • Modern electric vehicles will generally have two cables available for charging:
  1. Type 2 Mode 2 cable for charging from the home socket
  2. Type 2 Mode 3 cable for charging from the standardised electric vehicle charge points
  • All electric vehicles will have the Type 2 plug on one end.
  • It is also possible to link the 3-pin home socket to the vehicle through a special cable. This linking cable charges the car at a much slower pace of 2.2kW and is developed for occasional use. There is a 3 Pin socket on one end, with control electronics (in cable RCD) and a standard industrial plug for connection to the vehicle AC charge. This should be plugged directly into the wall socket and not to an extension lead.
  • The Type 2 Mode 3 Charging Cable is generally called “charging cable” and charges up to 22kW depending on Power source and vehicle on board charger. There is a standard industrial socket on one end that engages with power source and a standard industrial plug for connection to the vehicle AC charge.

AC Plugs

  • For AC plugs, there are different plugs for the following scenarios:
  1. Home
  2. Public Infrastructure (eCars)
  3. Destinations (Hotels etc.)
  4. Workplace charging

The Type 2 Mode 3 cable tends to be the one that is most utilised as it facilitates higher rate of charging.

DC Plugs

When using the Fast or High-Power charging network, the charge cable is permanently connected to the charge device. These are quite thick and insulated to accommodate the power transfer.

Charging Mode Standards:


Home socket to car without safety electronics

Home socket to car with safety electronics
Wired in EV AC Charge point
Wired in EV DC Charge point

Charging Type Standards:


SAE 1772 connection (US / JAP) Single Phase

“Mennekes” plug and socket (EU) Single and 3 Phase
Covered connectors (FR/IT)
Chinese version of Type 2

3 Pin Plug

Home / workplace industrial plug
On Street AC
DC Charge point

When electric vehicles were initially introduced globally, a standard for charging at higher powers had not been agreed. However, since October 2014 the EU has adopted the CCS also know as “Combo 2” as the standard for High Power charging.

Please see a deck below which indicates what manufacturers are supporting the different standards.

For Volkswagen you do not need any charging adaptors for different sockets. Always follow manufacturer recommendations in relation to electrical safety.

Electric cars are designed to be safe in normal use, including soft rain.

Usual electricity common sense applies including:

  • Don’t let water get into the plugs or socket.
  • Don’t charge when charge points are submerged.

The vehicles and charging process is developed so that power can only commence when an EV connection has been detected, and disconnection can only be carried out after power has stopped.

Charging any battery has several factors that impact the time needed to take the charge onboard, the basic answer on this one is ambient temperature.

The main factor that has the impact on the performance of the battery to take on a charge is temperature.

The vehicle will continually assess the battery “State of charge”, external and battery temperature, and battery age and permit a power rate into the car that the battery can handle safely.

Charging at home

Please contact your local Volkswagen eMobility Dealer who will provide you with details.

Yes, the Irish Government through the SEAI are providing a grant of up to €600 to support the fitting of electric car charge points at private homes.

This is a reimbursement for certified work completed and it is subject to certain criteria.

·        Advance approval from SEAI

·        There is no charger associated with the meter (assessed through the MPRN)

·        WallCharger meets engineering and safety criteria set by SEAI

·        Installation is by a SafeElectric approved electrician

·        Certification of completion is sent to SEAI

·        Images of completed work passed to SEAI

Here is the link to the online grant application form.  

No. Once your home charger has been fitted by a reputable installer with experience installing Electric Vehicle charging, your home will be set up as a plug and forget function.  This is where the installer will have considered your home and set up the installation to inconvenience you as little as possible.

Your home enjoyment is paramount to all.


The contact will depend on the type of issue, and the warranties and guarantees received with the products or services. Below is a guide as to who to contact.

Charging at Public Infrastructure / Charging on Street

The Charge Point Access Card is available through ESB eCARS and can be applied for by sending the following to ecars@esb.ie

  • Proof of purchase (e.g. vehicle registration document),
  • Copy of the Vehicle Licensing Certificate (log book) stating you as the owner of the vehicle,
  • Utility bill (not older than three months)    

There are charge points in all towns across Ireland. There are a number of Maps that are available for you to facilitate getting to the locations


  • Vehicle SatNav - Updated by Vehicle Manufacturer
  • ESB eCARS - ESBN Managed and updated
  • ZAP MAP - Community / user updated 
  • Plugshare - Community / user updated 


Some of the charge point location systems will indicate the status of the charge point. The two most widely used providers (ESB eCARS and ZAP MAP) have their notifications as below   

  • ESB eCARS will mark the unit as Out of Service ONLY following confirmation by one of their contracted engineers.
  • ZAP-Map is updated by the user group in a “crowdsourcing” approach

The public network of chargers in Ireland are maintained by ESB eCARS.

If you identify an issue with a charge point, contact ESB eCars on (01)2583799 or 1890 372387

All other chargers are managed by various sources and the contact details are generally located on the chargers themselves.

In this instance it would be the management company for the complex car park.  Some have facilitated charging through the fitment of a 3 pin socket in the underground car parking area. In recent years, there are several solutions entering the market now that will allow for the management company to offer car charging facility, and the cost is often applied to the user’s bill.

Currently, public charging is offered free once registered with ESB eCars . For private locations, follow the instructions at the charge point, or contact the facilities manager.

Rapid / Fast Charging


There are several different standards for charging electric vehicles, and not all manufacturers are following the same path. 

It wasn’t until Directive 2014/94/EU in October 2014 that the EU indicated that the Union-wide common connectors for electric vehicles would be Type 2 and Combo 2 (CCS).

In Ireland there are the 4 connector types in the market. If in doubt, follow the

“square plug, round hold principal” – if it doesn’t fit, don’t force it.

With the multi-standard fast charger, there is one DC power converter system and two sets of delivery control electronics. This is only a topic if the charger has the cables permanently fixed.

In Ireland, this will generally a Combo2/CCS plug and a CHAdeMO plug. When the CHADEMO plug is charging, the CCS is unavailable for charging and Visa-Versa.

When the power flow to the CHAdeMO finishes, power flow to the CCS plug will be available.

Will I damage the battery if I always fast charge my electric car?

Batteries are quite a sophisticated device and there is no problem with fast charging an empty Li-ion up to about 50% state-of-charge (SoC). Stresses occur in the second half of the charge cycle towards top charge when acceptance of lithium ions in the anode becomes laboured. It is for this reason that most Fast chargers will cease the charging cycle at 80%

Some considerations around Fast Charging are:

  • Do not apply fast charge when the battery is cold or hot. 
  • Only charge at moderate temperatures. 
  • Avoid fast charging an aged or low-performing battery.
  • Keep the battery cool.
  • Operate in mid-State of Charge of 20–80%. 
  • If possible, charge at a moderate rate. Ultra-fast charging always causes stress.
  • As a rule of thumb, 1 Fast charge cycle should be followed by 4 Normal charge cycles. 

For simplicity the below table assesses how long to charge every 10 KW of battery power. This would deliver approx. ~60-80 kms range.

Time 10KW
Time eGolf
Power rating (kW)
Connection Type
4 Hours 00 Minutes
2.2 kW
3 Pin Plug
2 Hours 26 Minutes
3.6 kW
WallCharger (Home)
1 Hour 13 Minutes
7.2 kW
WallCharger (Home/Work)
48 Minutes
NA 2:52
11 kW
WallCharger (Work)
24 Minutes
NA 1:26
22 kW
On Street Charger
10 Minutes
50 kW
Fast Charge
3 Minutes
NA 12
150 kW
High Power 150
1 Minute
NA 0:05
350 kW
High Power 350

Volkswagen Ireland have considered this scenario and implemented a consumer-focused program “OOPS” “Out Of Power Service. 

If you are in this scenario, Volkswagen assist will recover you and your vehicle to the nearest functional charge point to allow you to power up. There is a fair usage consideration for this service.

In Ireland the fast chargers (up to 50Kw) are in the following areas:

County Clare
County Cork
County Donegal
County Dublin
County Galway
County Kildare
County Kilkenny
County Laois
County Limerick
County Longford
County Louth
County Mayo
County Meath
County Monaghan
County Roscommon
County Tipperary
County Waterford
County Westmeath
County Wexford
County Wicklow

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