A warning triangle on the road – Volkswagen Roadside Assistance for car accident or breakdown

Volkswagen Breakdown Assistance

We’re here to help

We’re here to help

Accidents or breakdowns can still happen, despite all cautionary and quality measures. Find out more about the LongLife Mobility Guarantee, plus tips and services for such emergency situations.

VW customers using Volkswagen Breakdown Assistance
Volkswagen emergency numbers

We are always there for you -  Volkswagen Breakdown Assistance

Freephone: 1800 202 104

Abroad: +353 1 617 9683

Volkswagen ID. Assistance emergency numbers 

For Volkswagen Id. models please note the following breakdown assistance numbers :

Volkswagen ID. Assistance:

Freephone: 1800 88 22 11

Volkswagen ID. Assistance International:

Abroad: 00 353 1 6235173

We’re always here for you – Volkswagen Roadside Assistance

Need help with a flat tyre or a lift home because your vehicle broke down? Simply give the Volkswagen Breakdown Assistance a call. We'll help you out with anything to do with breakdowns and accidents – e.g. with our mobile breakdown assistance or a courtesy car. 7 days a week, 24 hours a day and, with the Breakdown Assistance, it's all free of charge.

A hand pushes the button of Volkswagen Emergency Service to transmit emergency-relevant information

Volkswagen Emergency Service

If an emergency call is made, your Volkswagen will automatically transmit emergency-relevant information to our emergency service centre.
Outstanding service in the event of an accident

Accident Specialist

Our Accident specialists provide support ranging from transport to repairs – with know-how and cutting-edge workshop equipment.

A man next to his VW vehicle with LongLife Mobility Guarantee
LongLife Mobility Guarantee

Because it’s important that you get where you need to go

Have you ever had a breakdown right on your own doorstep, or perhaps an accident abroad? The LongLife Mobility Guarantee ensures both convenience and security.  We provide round-the-clock and free-of-charge assistance – for both new and used vehicles (within the manufacturers' warranty period), and with regular service.

Protection and assistance round-the-clock

Free of charge for new vehicle owners
A new Volkswagen comes with 3 years roadside assistance. It is an extension of the new vehicle guarantee.

Service extends the validity
The LongLife Mobility Guarantee automatically applies up until the first prescribed service and is extended if this is conducted again and again by an authorised Volkswagen Partner.

Also applicable for used vehicless
All Approved Used Volkswagens come with one year roadside assistance. 


VW Service employee repairs Volkswagen windscreen

Need a repair?

Book a repair with your nearest Volkswagen repairer online today.

A VW service employee is handing a customer the key to their Volkswagen – VW service

Be prepared

With us, you’ll find plenty of products that you should have in the event of an accident or breakdown, such as first aid kits, warning triangles or high visibility vests.

Keeping in touch

Let us know how you’d like us to stay in touch with you, and we’ll enter you into a draw to win a €500 Volkswagen voucher.

Disclaimer by Volkswagen

  • Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Volkswagen Ireland reserves the right to change specification, prices and withdraw products from sale without notice. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. *Prices exclude delivery and related charges of up to €1,300 on ID. models or up to €1,000 on other models. €1,300 delivery charge on ID. models includes optional ‘S Pack’ ID. Service Plan which can be removed upon request. ’S Pack’ ID. Service Plan includes one service, with pollen filter and brake fluid replacement. Used Cars Disclaimer: All cars that are older than five years or have more than 120,000KM do not qualify for the Volkswagen Approved Used Car programme.