Volkswagen Breakdown Assistance
We’re here to help
We’re here to help
Accidents or breakdowns can still happen, despite all cautionary and quality measures. Find out more about the LongLife Mobility Guarantee, plus tips and services for such emergency situations.
Volkswagen emergency numbers
We are always there for you - Volkswagen Breakdown Assistance
Freephone: 1800 202 104
Abroad: +353 1 617 9683
We’re always here for you – Volkswagen Roadside Assistance
Need help with a flat tyre or a lift home because your vehicle broke down? Simply give the Volkswagen Breakdown Assistance a call. We'll help you out with anything to do with breakdowns and accidents – e.g. with our mobile breakdown assistance or a courtesy car. 7 days a week, 24 hours a day and, with the Breakdown Assistance, it's all free of charge.
Outstanding service in the event of an accident
LongLife Mobility Guarantee
Because it’s important that you get where you need to go
Have you ever had a breakdown right on your own doorstep, or perhaps an accident abroad? The LongLife Mobility Guarantee ensures both convenience and security. We provide round-the-clock and free-of-charge assistance – for both new and used vehicles, and with regular service.
Protection and assistance round-the-clock
Free of charge for new vehicle owners
With a new Volkswagen, you are automatically protected under the LongLife Mobility Guarantee. It is an extension of the new vehicle guarantee.
Service extends the validity
The LongLife Mobility Guarantee automatically applies up until the first prescribed service and is extended if this is conducted again and again by an authorised Volkswagen Partner.
Also applicable for used vehicles
You can reactivate the LongLife Mobility Guarantee at any time – even if the previous owner of your used vehicle did not observe the prescribed service appointment.
Virtually everywhere in Europe
The LongLife Mobility Guarantee applies all over Western Europe and in more and more Eastern European countries.
With us, you’ll find plenty of products that you should have in the event of an accident or breakdown, such as first aid kits, warning triangles or high visibility vests.