Customer satisfaction and service quality
Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.
Book a Genuine Service
Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.
Good service makes your life just that little bit easier. We provide round-the-clock protection and assistance with our LongLife Mobility Guarantee. And if your Volkswagen is out of use for a while, we’ll be happy to help with our Replacement Vehicle Service – with us, you’ll always be mobile.
Repair and Service
So your Volkswagen is always ready to roll, we’ll check to ensure flawless operational and functional safety. Find everything you need to know about inspections, maintenance and services here.
Quick and free of charge
Live and transparent: During the Dialogue Reception, we’ll carry out a visual check of your Volkswagen together – from the brakes to the engine. We’ll advise you and inform you of the estimated costs. You decide what will be done.
Repair know-how for your workshop
Our electronic repairs and workshop information system (erWin) will provide you with precisely the right knowledge you need for your work – from a workshop manual to a self-study programme. With access available for one hour, one day or for a flat-rate fee.