Had an accident or breakdown, despite all cautionary and quality measures? Volkswagen can help.
Had an accident or breakdown, despite all cautionary and quality measures? Volkswagen can help.
Accidents and car breakdowns can happen – despite all cautionary. Our tips and services will help you to be as prepared as possible and well cared for an emergency.
Accidents and car breakdowns can happen – despite all cautionary. Our tips and services will help you to be as prepared as possible and well cared for an emergency.
- Breakdown Assistance
Volkswagen Breakdown Assistance Service.
We are always there for you.
Need help with a flat tyre or a lift home because your vehicle broke down? Simply give the Volkswagen Breakdown Assistance a call. We'll help you out with anything to do with breakdowns and accidents – e.g. with our mobile breakdown assistance or a courtesy car. 7 days a week, 24 hours a day and, with the Breakdown Assistance, it's all free of charge.
Your benefits.
- 365 days a year. Round the clock.
- Quick on-site assistance.
Thanks to the Volkswagen Service Mobiles. - Free of charge.
Within the scope of the Breakdown Assistance.
Volkswagen Breakdown Assistance Service phone numbers.
1800 202 104
Abroad: +353 1 617 9683
- Exchange details/contact.
- Take a note of the other driver's insurance certificate number.
- Complete a European Accident Report.
- Report the accident to your insurance company while still abroad.
- Important: The Green Card is compulsory in many countries and provides proof that your car is insured.
Important in the event of a breakdown.
Ensure safety.
Do not get out on the carriageway side, retreat behind a barrier or the car.
Be visible.
With hazard warning lights, lights, high-visibility vest and warning triangle.
Obtain help.
Use the roadside emergency telephone or the Volkswagen 24 h hotline.
Always be prepared.
With a warning triangle, high-visibility vest, jump leads and towing rope.
Don't just leave the claims handling to the other driver's insurance company. Be proactive in ensuring that your claims are taken into account.
Authorised Body & Paint Repairer.
Excellent service in all matters relating to accidents.
As a Volkswagen Authorised Body & Paint Repairer, we lend you a helping hand in matters ranging from transportation to repairs – with know-how and state-of-the-art workshop equipment. Your vehicle's warranty is preserved, but all the stress surrounding insurance formalities disappears.
Your benefits.
- Always there for you.
With a 24-hour towing service and on-site assistance. - Less stress.
Thanks to assistance with insurance formalities and a free Replacement Vehicle Service. - Warranty and value are preserved.
Repairs according to manufacturer specifications – using high-tech equipment, Volkswagen Genuine Parts® and Paint.
Breakdown & Accident Assistance via call.
Quick and simple.
Simply report breakdowns and accidents via call – 365 days a year, 24 hours a day. Our Roadside Assistance Centre will inform a Volkswagen Partner near you, who will notify you by call as soon as he is on his way.
Call
1800 202 104
Abroad
+353 1 617 9683