COVID-19
Update
6th January 2021

Your safety is our utmost priority

With the recent Government announcement that all counties in the Republic of Ireland have moved to Level 5 COVID-19 restrictions, our retailers are operating with the below restrictions in place:

Sales
While our showrooms are closed for sales, our retailers are accesible online via contact forms and are available over the phone to facilitate sales queries. Online tools including the online car configurator, product guides and finance application forms are available. If you have ordered a vehicle prior to 6th January, please consult with your Volkswagen retailer regarding handover.

Service
Service is open fully, with Volkswagen Safer Measures in place. Customers who need to travel outside of the 5KM restrictions for service are allowed to do so.

You can discover more about our latest ‘211’ new car offers by clicking here .

This page will be updated to reflect the any further information as it becomes available.

Below, you can discover the Volkswagen Saferty Measures that have been put in place at Volkswagen retailers nationwide.

Volkswagen
Safer Measures include:

Remote sales assistance

To facilitate distancing and reduce physical contact, remote processes are in place. Your retailer will explain the steps involved as you progress with your sale, which include:

While you research your car, our retailers are present and available through remote contact: telephone, e-mail, contact forms and LiveChat in some cases.
Our retailers can share video content and reviews of our model range
Online car configurator, digital brochures, digital product guides and indicative finance calculators are available online to provide information and pricing on car specifications

Contactless service

We are open for service and maintenance work as usual, with the following safer measures in place:

You can book a service online using our online service booking tool or over the phone
Technicians practise thorough hygiene measures and workshop tools are disinfected between use
We clean and sanitise the interior and exterior of your vehicle before handing it back to you
Our retailers use video consultations, digital communication and telephone throughout the service process to facilitate ongoing communication remotely where possible

Car sanitisation

All vehicles are thoroughly cleaned inside and out before being worked on or being handed back over to consumers to ensure disinfection
Some retailers use an advanced sanitising system that aerates a disinfectant throughout the car utilising the car's air vents. As well as killing 99.9% of bacteria, this deep-clean system has the added benefit of removing bad odours, pollens, and moulds
Vehicles are quarantined for half a day where possible
All staff practice hand hygiene measures and wear suitable clothing to prevent transfer of a the virus within the car