Rear view of a red VW ID.4 GTX, two people crossing the street in front of it
1,2,3
1.
ID.4 GTX: Energy consumption combined: 18.0-16.6 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

VW Connect & We Connect for ID. All Services

With VW Connect and We Connect, you can take advantage of many different services that make your everyday life easier through the Volkswagen app, the myVolkswagen customer portal or straight from your vehicle.
The availability of the services is country-specific and may vary according to model, model year and equipment.

Find out the prerequisites and additional details of the individual services for your vehicle:

Service description for your ID. (from ID. Software 3.0)

More information is available in the myVolkswagen customer portalOpens an external link or Volkswagen app.

 

This is an offer by Volkswagen AG, Germany.

Basic functions in your ID. 

Basic functions such as the Emergency Call Service or the Digital Manual are available in your ID. from the very beginning without registration. Conclusion of a separate VW Connect or We Connect contract is required for updates. 

VW Connect or We Connect – Your introduction to online services

VW Connect / We Connect are the direct link to your ID. offering you everyday assistance with many digital services which you can access free of charge following one-time activation. Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

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VW Connect Plus or We Connect Plus – The whole world of online services

Activating VW Connect Plus / We Connect Plus enhances your ID.’s digital offering with more useful services – from smart navigation to remote functions for remote control via smartphone.

Usage of these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.3 

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

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Packages & renewal prices

Our ID. models are ready for connectivity as standard with a permanently installed SIM card. For new vehicles, the VW Connect and We Connect and VW Connect Plus and We Connect Plus service bundles are available free of charge for an initial period. The services can then be renewed in your infotainment system’s In-Car shop, for instance, or via the Volkswagen Connect shopOpens an external link

VW Connect / We Connect

VW Connect Plus / We Connect Plus

Extend by 1 year
(inc. VAT) 

-

155 €

Extend by 2 years
(inc. VAT) 

-

265 €

VW Connect / We Connect

-

VW Connect Plus / We Connect Plus

155 €

The diagram illustrates the current sales programme.

In-Car Apps for your ID.

Use the We Charge charging service in your car or play retro games while your electric car is charging: With your Volkswagen ID and a VW Connect or We Connect activation, you can add lots of apps to the digital offering for your ID. Simply download them from the In-Car Shop in your infotainment system from Software 3.0 onwards. This includes the Vehicle Service app, which you can use to contact your preferred authorised workshop.

In-Car-App

Technical / software requirements

minimum ID. Software 3.0

Scope of functions depending on navigation function

-

minimum ID. Software 4.0, VW Connect Plus

minimum ID. Software 5.0

minimum ID. Software 4.0, VW Connect Plus

Technical / software requirements

minimum ID. Software 3.0

More options

With your Volkswagen ID and VW Connect or We Connect activated, you can use other useful services from Volkswagen. From software version 3.0, download handy functions in the In-Car Shop.

More options

Technical / software requirements

Online data for Connected Travel Assist, mass location data for Travel Assist and Travel Assist with mass location data11

For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use online data. Without this, the “Connected Travel Assist” functions themselves remain usable.
The optional special equipment assist systems package IQ.Drive / assist systems package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.

Data packages (Cubic Telecom)

Jump to Cubic Telecom included in scope of service

Technical / software requirements

For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use online data. Without this, the “Connected Travel Assist” functions themselves remain usable.
The optional special equipment assist systems package IQ.Drive / assist systems package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.

The diagram illustrates the current sales programme.

Upgrades – Your Volkswagen never stops learning

As a VW Connect or We Connect customer, Upgrades12 offers you an easy way to bring additional vehicle functions on board once you’ve purchased your vehicle, too.

Discover which technical prerequisites must be met and which hardware options are available for activation.

Note: available for ID. models with ID. Software 3.0 or higher installed ex works.

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Woman looking at a mobile phone. A red Volkswagen in the background

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car-Net. It presents many key functions and services at a glance and offers even more convenience. Watch the video about the app here.

Next Steps