Rear view of a red VW ID.4 GTX, two people crossing the street in front of it
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1.
ID.4 GTX: Energy consumption combined: 18.0-16.6 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

VW Connect & We Connect for ID. All Services

With VW Connect and We Connect, you can take advantage of many different services that make your everyday life easier through the Volkswagen app, the myVolkswagen customer portal or straight from your vehicle.
The availability of the services is country-specific and may vary according to model, model year and equipment.

Find out the prerequisites and additional details of the individual services for your vehicle:

Service description for your ID. (from ID. Software 3.0)

More information is available in the myVolkswagen customer portalOpens an external link or Volkswagen app.

 

This is an offer by Volkswagen AG, Germany.

Imprint →

Basic functions in your ID. 

Basic functions such as the Emergency Call Service or the Digital Manual are available in your ID. from the very beginning without registration. Conclusion of a separate VW Connect or We Connect contract is required for updates. 

VW Connect or We Connect – Your introduction to online services

VW Connect / We Connect are the direct link to your ID. offering you everyday assistance with many digital services which you can access free of charge following one-time activation. Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

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Rear view of a grey VW ID.5, woman using a smartphone in the foreground
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ID.5 Pro: Energy consumption combined: 17.3-15.4 kWh/100 km; CO₂ emissions  combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about Vehicle Status (including Doors & Lights)

A woman sitting in a Volkswagen looking at her phone

Learn more about Battery Care Mode

A person in a blue suit walks towards a parking grey VW ID.3

Learn more about Parking Position

Person lying on a couch, holding a smartphone and locking the car

Learn more about Lock & Unlock

Man in red jacket sitting in his Volkswagen

Learn more about Personalisation

Infotainment system in VW ID.5 with information on updates on the big screen
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6.
ID.5 Pro: Energy consumption combined: 17.3-15.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.  

Learn more about Over-the-Air Updates

Person standing next to an ID. model at the charging station looking at their smartphone
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ID.7 Pro: Energy consumption combined: 16.1-14.0 kWh/100 km; CO₂ emission combined: 0 g/km; CO₂ class: A.  ID.7 Pro S: energy consumption combined: 16.2-13.6 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about charging notifications

VW ID.5 GTX, detail view of charging socket, hand connects connector
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8.
ID.5 GTX: Energy consumption combined: 17.9-16.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about Plug & Charge 

A man in an orange jacket hands over his car keys at a dealership

Learn more about Service Scheduling

Man in a wintry landscape looking at a smartphone

Learn more about temperature notifications

A woman sitting smiling behind the wheel of an olive green ID.3 Pro.

Learn more about the Wi-Fi hotspot

Man standing in front of his Volkswagen in a high-visibility waistcoat.

Learn more about the Breakdown Call (including data)

VW Connect Plus or We Connect Plus – The whole world of online services

Activating VW Connect Plus / We Connect Plus enhances your ID.’s digital offering with more useful services – from smart navigation to remote functions for remote control via smartphone.

Usage of these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.3 

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

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VW ID.4 interior, detail view of white multifunction steering wheel
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ID.4: Energy consumption combined: 18.4-15.7 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about online navigation services

VW ID.5 in grey in a car park charging at a charging station, view of front and side, woman approaches vehicle

Learn more about Parking Spaces

VW ID.5 GTX, detail view of charging socket, hand connects connector
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ID.5 GTX: Energy consumption combined: 17.9-16.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about Charging Stations

VW ID.5 GTX stands in front of a modern house and charges at an ID. Charger, a woman approaches the vehicle
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ID.5 GTX: Energy consumption combined: 17.9-16.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about Departure Times

Person sitting in a chair with their smartphone. An ID. model is visible outside
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ID.7 Pro: Energy consumption combined: 16.1-14.0 kWh/100 km; CO₂ emission combined: 0 g/km; CO₂ class: A.  ID.7 Pro S: energy consumption combined: 16.2-13.6 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about Infotainment system quick start

Side view of a red VW ID.4 GTX in front of a mountain backdrop, a woman looks at the car in the foreground

Learn more about Air Conditioning

A couple in their Volkswagen

Learn more about Online Voice Control

Older man sitting in his Volkswagen, a woman passes in an umbrella to him

Learn more about the online voice assistant

Man with dog in front of an ID.7
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ID.7 Pro: Energy consumption combined: 16.1-14.0 kWh/100 km; CO₂ emission combined: 0 g/km; CO₂ class: A.  ID.7 Pro S: energy consumption combined: 16.2-13.6 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Learn more about Charging

Side view of a grey VW ID.5 at a harbour quay, a smiling woman dressed in light clothing in the foreground
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ID.5 Pro: Energy consumption combined: 17.3-15.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.  

Learn more about Internet Radio

Packages & renewal prices

Our ID. models are ready for connectivity as standard with a permanently installed SIM card. For new vehicles, the VW Connect and We Connect and VW Connect Plus and We Connect Plus service bundles are available free of charge for an initial period. The services can then be renewed in your infotainment system’s In-Car shop, for instance, or via the Volkswagen Connect shopOpens an external link. 

VW Connect / We Connect

VW Connect Plus / We Connect Plus

Extend by 1 year
(inc. VAT) 

-

155 €

Extend by 2 years
(inc. VAT) 

-

265 €

VW Connect / We Connect

-

VW Connect Plus / We Connect Plus

155 €

The diagram illustrates the current sales programme.

In-Car Apps for your ID.

Use the We Charge charging service in your car or play retro games while your electric car is charging: With your Volkswagen ID and a VW Connect or We Connect activation, you can add lots of apps to the digital offering for your ID. Simply download them from the In-Car Shop in your infotainment system from Software 3.0 onwards. This includes the Vehicle Service app, which you can use to contact your preferred authorised workshop.

In-Car-App

Technical / software requirements

Vehicle Service

minimum ID. Software 3.0

We Charge

Scope of functions depending on navigation function

Games

-

Spotify

minimum ID. Software 4.0, VW Connect Plus

Wellness

minimum ID. Software 5.0

AirConsole10

minimum ID. Software 4.0, VW Connect Plus

Technical / software requirements

minimum ID. Software 3.0

More options

With your Volkswagen ID and VW Connect or We Connect activated, you can use other useful services from Volkswagen. From software version 3.0, download handy functions in the In-Car Shop.

More options

Technical / software requirements

Online data for Connected Travel Assist, mass location data for Travel Assist and Travel Assist with mass location data11

For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use online data. Without this, the “Connected Travel Assist” functions themselves remain usable.
The optional special equipment assist systems package IQ.Drive / assist systems package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.

Data packages (Cubic Telecom)

Jump to Cubic Telecom included in scope of service

Technical / software requirements

For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use online data. Without this, the “Connected Travel Assist” functions themselves remain usable.
The optional special equipment assist systems package IQ.Drive / assist systems package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.

The diagram illustrates the current sales programme.

VW ID.5 GTX interior, view inside the cockpit of the multifunction steering wheel and infotainment system
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ID.5 GTX: Energy consumption combined: 17.9-16.4 kWh/100 km; CO₂ emissions combined: 0 g/km; CO₂ class: A. Information on consumption, CO₂ emissions and CO₂ classes with ranges depending on the selected equipment of the vehicle.

Upgrades – Your Volkswagen never stops learning

As a VW Connect or We Connect customer, Upgrades12 offers you an easy way to bring additional vehicle functions on board once you’ve purchased your vehicle, too.

Discover which technical prerequisites must be met and which hardware options are available for activation.

Note: available for ID. models with ID. Software 3.0 or higher installed ex works.

Learn more about Upgrades
Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Woman looking at a mobile phone. A red Volkswagen in the background

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car-Net. It presents many key functions and services at a glance and offers even more convenience. Watch the video about the app here.

Download from the App Store
Download from Google Play

Next Steps

© Volkswagen 2025

Disclaimer by Volkswagen

2.
The stated consumption and emissions data is not based on a single individual vehicle and is not part of the offer, but serves solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance.
3.

When you buy a new vehicle, you have the opportunity to use digital services from VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) for the free initial contract period. To use the VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect (Plus), We Connect (Plus) or VW Connect (Basic / Navigation) contract must be concluded with Volkswagen AG online at https://www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen https://www.myvolkswagen.net.

Some We Connect / We Connect Plus or VW Connect / VW Connect Plus mobile online services can only be used via the “Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  

The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.  

5.
Values determined in accordance with the Worldwide Harmonized Light Vehicles Test Procedure (WLTP). The span of ranges for the equipment versions of a model is based on test roller measurements. In practice, the actual range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
10.
The AirConsole provider and contractual partner is N-Dream AG. The use of AirConsole is in accordance with the legal provisions of N-Dream AG. Volkswagen bears no responsibility for the content of AirConsole and exclusively technically enables access to AirConsole. Data protection information can be found in the VW Connect Privacy Policy.
11.

The driver assist function “Online data for Connected Travel Assist (formerly “Mass location data for Travel Assist)” can only be used within the system’s limitations and up to the maximum vehicle speed. The person driving bears sole responsibility for driving the vehicle cautiously and must always be prepared to override the assist system. If the person driving intervenes, they always reclaim full control of the vehicle. The assist function can be activated and deactivated at any time using the button on the multifunction steering wheel.

To activate the “Online data for Connected Travel Assist” service, you need a Volkswagen ID user account and a valid contract period for VW Connect / We Connect (for more details: https://www.volkswagen.ie/en/connectivity/we-connect/activation.html). In addition, a separate agreement is required for the online data (formerly mass location data), i.e. the element known as the online component. You have the option to renew the contract period for a fee once the initial usage period has expired.

The online component of Travel Assist is available in the following countries: Austria, Belgium, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Great Britain and Northern Ireland, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia and Spain. The online component of “Online data for Connected Travel Assist” can only be used within mobile network coverage and with the appropriate privacy settings and can be deactivated at any time in the app and on myVolkswagen.

The online functions, i.e. the online data, are enabled by an Internet connection integrated into the vehicle. Volkswagen AG will be liable for the associated data costs incurred within Europe under network coverage. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet – depending on your particular mobile phone rate and especially when using the service abroad. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your authorised Volkswagen repairer. For information on mobile data charges, please consult your mobile service provider.

12.
To obtain Upgrades, you need a Volkswagen ID user account, a valid VW Connect / We Connect contract and your primary user verification, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical function, hardware and software required for the relevant Upgrade. The availability of Upgrades may also depend on the model year and production date. The upgrades available for the specific vehicle can be viewed by the primary user depending on the model in the infotainment system In-Car Shop or the Volkswagen Connect Shop at https://connect-shop.volkswagen.com. Paid-for products can be purchased in the In-Car Shop and/or the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. The availability of Upgrades functions may vary between the web shop and In-Car Shop. Your Volkswagen dealership is also happy to advise on questions regarding Upgrades and their availability. Purchased and activated Upgrades remain with the vehicle for the duration of the activation period, can be used by all drivers and cannot be transferred to other vehicles.
Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Volkswagen Ireland reserves the right to change specification, prices and withdraw products from sale without notice. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Used Cars Disclaimer: All cars that are older than five years or have more than 120,000KM do not qualify for the Volkswagen Approved Used Car programme. *Recommended Dealer Delivery for ID. models includes an optional S-Pack ID. Service Plan (this includes one service with pollen filter and brake fluid replacement) which can be removed upon request. For non-ID. models, the *Recommended Dealer Delivery includes a full 3-year Service Plan (this includes 3 services) which can also be removed upon request. Please consult with your Volkswagen retailer for more information. Please note, some technical data (charging speeds and WLTP values, such as driving range and consumption) for 77kWh ID.4 and ID.5 models may differ from figures shown in the configurator. For up-to-date technical data on these models, or for more information, please visit your local Volkswagen retailer.