Two young women at their VW cars, ID.4 and Beetle Cabriolet, in front of a colourful wall – owners and services

Owners and Services

Explore our information guides and sections to help keep your Volkswagen on the road, including our service plans, genuine parts and accessories. 

A VW service employee next to two Volkswagen

Service and parts

From the battery check to new brakes: Discover our services and products for your Volkswagen.

A service employee stands by a VW in front of the workshop

Inspection and service

We’ll check it: Inspection and maintenance for your combustion, hybrid or electric vehicle.

A VW service employee from the Roadside Assistance for car accident or breakdown helps a man with his Volkswagen

Accident and breakdown assistance

Is your car not starting, or do you need breakdown assistance? With us, we can help you stay mobile.

Volkswagen Genuine Accessories

From care and design products to transport, entertainment and charging solutions: With our accessories, we’ve got you covered.

Lifestyle products for true Volkswagen fans

Model cars and children's products as well as the GTI, New Volkswagen, ID. and R-Collection – for passionate Volkswagen fans, our Lifestyle products will set pulses racing. Discover versatile merchandise: Modern and innovative.

Model-specific accessories

We have the matching accessories for every Volkswagen model – whether it’s an ID.3, Golf or Tiguan Allspace. Find the suitable products for transport, interior, exterior, charging or tyres and design your car exactly as you want it.  

A man is carrying his daughter piggyback on his back and is laughing, in the background is a VW car
Facts and information about your Volkswagen

About your car

If you want to learn more about your Volkswagen, explore our customer information and older models.

ID. software updates

ID. software updates

A VW service employee hands over the key of the VW ID.3 to his customer

Learn everything you need to know about software updates for the Volkswagen ID. Family and how to perform them. Benefit from new and improved functions and keep your vehicle up to date.

erWin

Repair know-how for your workshop

Our electronic repairs and workshop information system (erWin) will provide you with precisely the right knowledge you need for your work – from a workshop manual to a self-study programme. With access available for one hour, one day or for a flat-rate fee.

Go to erWinOpens an external link