VW Connect & We Connect Activation
The smart online services from VW Connect and We Connect make your life easier – before, during and after every trip. Here we show you step by step how you can connect your new or used vehicle yourself and activate the functions with ease.
Your dealership will also be happy to take you through the first steps and start the activation process with you before vehicle handover.
A connected car in a few simple steps
Please note that a Volkswagen ID user account and a separate contract with Volkswagen AG are required for full use of the functionalities.
01. Download the Volkswagen app
Download the free Volkswagen app for iOS or Android.
02. Create a Volkswagen ID / set up a user account
Log in with your Volkswagen ID in the app. If you have not yet set up a Volkswagen ID, the app will take you step by step through the registration process.
03. Add vehicle
Add your vehicle to your user account in the Volkswagen app using the vehicle identification number (VIN). You will find the VIN behind the windscreen of your Volkswagen or in the registration document.
04. Activate VW Connect or We Connect
Conclude the VW Connect or We Connect contract as shown in the app, then navigate to “Connect to VW Connect / We Connect” in your infotainment system. Here, follow the instructions in the app.
More information and a detailed description of the activation of VW Connect or We Connect is available to download here as a PDF.
You can also find the additionally required steps for activation for used vehicles here.
Video guide
Fast Internet for your Volkswagen
Always on with Cubic Telecom data plans
To use selected In-Car Apps and the Internet Radio, as a We Connect Plus customer, you need additional data. This can be topped up in a few easy steps via the external mobile phone provider Cubic Telecom. For the Wi-Fi hotspot, VW Connect and We Connect users also have the option to use this with the data volume purchased. Volkswagen bears the costs for all other practical services.
