Car-Net online services for your mobile day-to-day
This is an offer by Volkswagen AG, Germany.
Discover We Connect
The easiest way to enjoy all the benefits of Car-Net and We Connect is through the We Connect app.
You can also login or register for We Connect / Car-Net services via your laptop or PC using the below link:
Discover Car-Net
You can stay up-to-date with mobile online services from Car-Net – as many older Volkswagen models prior to model year 2021 are Car-Net ready as standard. Discover Car-Net’s connectivity services now. 1
Your destination displayed almost in real-time
Stay better informed on the road with Car-Net’s “Guide & Inform” services. If you’re looking for exciting destinations nearby, you can get up-to-date traffic information right from the internet, and much, much more.
This is how you activate and use Car-Net
Find out how to activate your mobile online services via the We Connect app here – and what you need to do it.
Which services are available?
Is your Volkswagen model equipped with VW Connect, We Connect or Car-Net? Here is a first look at which mobile online services are available in your Volkswagen.
Practical services for your day-to-day
You’re in good hands
Good to know there’s always someone there: With the optional Emergency Call Service, you can reach the Volkswagen emergency call centre around the clock, simply by pressing the red SOS button. In accidents where the airbag is deployed, a call for help will be triggered automatically.
Packages, renewal prices and requirements
The service packages and licences listed below can be conveniently extended online in the Volkswagen Connect shop.
Guide & Inform Basic2) | Guide & Inform Plus2) | Security & Service Basic | Security & Service Plus2) | e-Remote2) | |
---|---|---|---|---|---|
Extend by 1 year | 79 € | 79 € | – | 60 € | 99 € (60 €) 3) |
Extend by 2 years | 135 € | 135 € | – | 95 € | 170 € (95 €) 3) |
Mobile costs/ | Customer | Customer | Volkswagen | Volkswagen | Volkswagen |
Technical | Discover Media | Discover Pro | Emergency Call Service | Emergency Call Service | – |
Active | Following registration | Following registration | Following registration | Following registration | Following registration |
More information |
Extend by 1 year
(Prices inc. VAT)
79 €
Extend by 2 years
(Prices inc. VAT)
135 €
Mobile costs/
SIM 4)
Customer
Technical
prerequisites
Discover Media
Active
Following registration
More information
The diagram illustrates the current sales programme.
1) e-Manager only available for e-vehicles & plug-in hybrids
2) The following applies for new vehicles: if the Customer fails to place the order within 90 days of taking delivery of the vehicle (“Initial Order Period”), the free service period is reduced by the number of days between the end of the Initial Order Period and the actual order date.
3) Value in brackets applies to plug-in hybrids.
4) Applies to the data connection between the vehicle and Volkswagen AG data server. The data connection between the customer’s end device and the data server when using mobile online services through the myVolkswagen user area (https://www.myvolkswagen.net) or the We Connect app is not a part of the services provided by Volkswagen AG.
- 7.
- Fuel consumption in l/100 km: combined 1.3-1.2; electricity consumption in kWh/100 km: combined 15.8-14.9; CO2 emissions, g/km: combined 30-26. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. All-electric range: combined 61 km. Information on consumption and CO2 emissions with ranges depending on the selected equipment of the vehicle.
Use Car-Net with the We Connect app now
With the We connect app, you've got all the Car-Net mobile online services on your smartphone. And all the benefits in one app. Simply download the We Connect app for your smartphone operating system and connect it to your Volkswagen.