Guide & Inform. Your destination displayed in real-time.
1
Guide & Inform. Your destination displayed in real-time.
1
Guide & Inform. Your destination displayed in real-time.
1
Guide & Inform. Your destination displayed in real-time.
1

Guide & Inform.
Your destination displayed in real-time.

Guide & Inform.
Your destination displayed in real-time.

This is an offer by Volkswagen AG, Germany.

Guide & Inform Basic services

Car-Net Guide & Inform.

Additional Guide & Inform Plus services

Car-Net Guide & Inform Plus

Additional services for Guide & Inform Premium2:

*The Guide & Inform Premium services for are only available for the Touareg

Guide & Inform Premium

Disclaimer by Volkswagen

1.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To be able to use the services for the full term, you have 90 days after delivery of the vehicle to register it under portal.volkswagen-we.com. If the customer registers at a later date, the duration of the free period will be reduced accordingly. The ‘Guide & Inform’ mobile online services of Car-Net can only be used with the optional equipment Discover Media and Discover Pro. In addition, you need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the ‘Business’ mobile phone interface option in combination with the Discover Pro navigation system. The optional CarStick LTE can also be used in conjunction with the Discover Media navigation system to produce an Internet connection for your navigation device and a Wi-Fi hotspot in the vehicle. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when receiving data from the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with a existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect app. The availability of the Car-Net services may differ depending on where you live. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more details on Car-Net at portal.volkswagen-we.com and your Volkswagen dealership; for information on mobile data charges, please consult your mobile data provider.
2.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To be able to use the services for the full term, you have 90 days after delivery of the vehicle to register it under portal.volkswagen-we.com. If the customer registers at a later date, the duration of the free period will be reduced accordingly. The use of Car-Net mobile online services is enabled by means of an integrated Internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the Internet Radio and Hybrid Radio services. For the use of the Internet Radio and Hybrid Radio services and for the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on prices and supported countries at vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Hybrid Radio with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when receiving data from the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with a existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect app. The availability of the individual Car-Net services (‘Guide & Inform Premium’ and ‘Security & Service’) described in the packages may differ between countries. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. You can find more details at portal.volkswagen-we.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.
  • Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Prices exclude the maximum delivery charge of €1,000, model shown is for illustrative purposes only.

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