Here you can find out what benefits the myVolkswagen profile area has to offer and how you can access it with your Volkswagen ID.

myVolkswagen vehicle and account management area

Benefits and features

myVolkswagen is your personal area for topics relating to your Volkswagen. Once you have logged in, you can access and edit your personal data, manage your vehicles as well as contracts and change your connectivity settings. You also have access to a wide range of useful features, information and digital online services.

You can access myVolkswagen using your Volkswagen ID. A Volkswagen ID can be obtained by creating a Volkswagen ID user account. You can also use this ID to log in to other Volkswagen digital services, such as the Volkswagen App.

Woman with smartphone next to a man in a VW car
  • Vehicles and products:
    Obtain information about the current vehicle status of your car in the myVolkswagen garage. You have many useful features: vehicle image, vehicle management, activation, digital manual and more.
  • Configurations:
    Are you looking for your new dream car and would like to try out different configurations? You can find your saved configurations here.
  • Order Status Tracker:
    You can view the status of your ordered vehicle in your virtual garage on the vehicle page.
  • Preferred service partner and Automatic Service Scheduling:
    Once you select a  preferred service partner and activate Automatic Service Scheduling, the dealer can contact you for service events.
  • Navigation Map Update:
    Find map updates for a range of navigation systems that can help prepare you for changes in the traffic situation.
  • Charging topics:
    Find out more about the We Charge offer from the Volkswagen Group GmbH (Elli).
  • Profile and settings:
    Get access to your account data and manage your legal consents.
  • Help and contact:
    Here you can find contact information and FAQs on topics relating to cars and the Volkswagen Group.

FAQ on myVolkswagen

Useful topics relating to your Volkswagen

  • Woman leans against VW car and uses the customer centre on her smartphone

    Customer service

    Contact us directly – whether you have questions, suggestions or criticism. You can reach us by e-mail or via our hotline.

  • VW service employee informs customer on a tablet

    Customer information

    Here you can find important and legal information on current topics relating to Volkswagen.

Next steps

Selection of repair services and checks

Care products, design accessories, transport equipment and more

Next steps