VW Car Net Activation

Car Net Activation⁠

Find out how to activate your mobile online services via the Volkswagen app here.

Logging in and Registering for We Connect / Car-Net

The easiest way to enjoy all the benefits of Car-Net and We Connect is through the We Connect app.

Go to App Store Opens an external link

Go to Play StoreOpens an external link

You can also login or register for We Connect / Car-Net services via your laptop or PC using the below link:

Log in or register for We Connect / Car NetOpens an external link

This is an offer by Volkswagen AG, Germany.

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Here’s how to activate Car-Net for your used car

Make the day easier with Car-Net. Here, you’ll find instructions on how to activate Car-Net online services in your Volkswagen and activate Car-Net e-Remote in your e-up! .

Want to find out if your vehicle model comes with Car-Net, VW Connect or We Connect? Try our compatibility checkOpens an external link here. 

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Activation using the Volkswagen app

Activate Volkswagen mobile online services with ease using your smartphone: Quickly and easily create a user account using the Volkswagen app and access mobile online services from your vehicle.

In these text instructions, we take you through the individual steps required to do this.

Download text instructions
Red e-up! in a building.

Activate e-Remote in your e-up! 

Car-Net e-Remote offers easy access to the key functions of your e-up! Find out how to activate e-Remote online services in your e-up! in our step-by-step guide.

Download text instructions
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Connect to the Internet

To enjoy all the advantages of the mobile online services, you need an Internet connection in your vehicle, as well as an active Car-Net licence. You have different options depending on your equipment.

If you’d like to read through the instructions, please find downloadable written instructions below.

Download text instructions

Next Steps

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Disclaimer by Volkswagen

1.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be agreed online with Volkswagen AG. To use the services for the full period, you have 90 days after vehicle handover in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen app (available in the App Store and Google Play Store). If you register at a later date, the duration of the free period will be reduced accordingly. The ‘Guide & Inform’ mobile online services of Car-Net can only be used with the optional equipment Discover Media and Discover Pro. You also need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the ‘Business’ mobile phone interface option in combination with the Discover Pro navigation system. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the Car-Net services may vary by country. These services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more information on Car-Net at connect.volkswagen.com and from your Volkswagen partner; for information on mobile data charges, please consult your mobile data provider.
Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Volkswagen Ireland reserves the right to change specification, prices and withdraw products from sale without notice. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Used Cars Disclaimer: All cars that are older than five years or have more than 120,000KM do not qualify for the Volkswagen Approved Used Car programme. *Recommended Dealer Delivery for ID. models includes an optional S-Pack ID. Service Plan (this includes one service with pollen filter and brake fluid replacement) which can be removed upon request. For non-ID. models, the *Recommended Dealer Delivery includes a full 3-year Service Plan (this includes 3 services) which can also be removed upon request. Please consult with your Volkswagen retailer for more information. Please note, some technical data (charging speeds and WLTP values, such as driving range and consumption) for 77kWh ID.4 and ID.5 models may differ from figures shown in the configurator. For up-to-date technical data on these models, or for more information, please visit your local Volkswagen retailer.