Car-Net activation1

Find out how to activate your mobile online services via the We Connect app here. Other options include activation via the infotainment system in your Volkswagen or via the We Connect portal.

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Logging in and Registering for We Connect / Car-Net

The easiest way to enjoy all the benefits of Car-Net and We Connect is through the We Connect app.

Go to App Store 

Go to Play Store

You can also login or register for We Connect / Car-Net services via your laptop or PC using the below link:

Log in or register for We Connect / Car Net

This is an offer by Volkswagen AG, Germany.

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This is how you activate Car-Net

Activate Car-Net with the We Connect app

Activation using the We Connect app

Activate Volkswagen mobile online services with ease using your smartphone: Quickly and easily create a user account using the We Connect app and access mobile online services from your vehicle.

In these text instructions, we take you through the individual steps required to do this.

Download text instructions
Activate Car-Net via the infotainment system in your Volkswagen.

Activation via your infotainment system

Does your Volkswagen have the Car-Net ‘Guide & Inform’ service bundle? You can then quickly and easily activate our online services from your parked vehicle by using your infotainment system. In these written instructions, we guide you through the activation process.

Download text instructions
Activate Car-Net via the portal.

Activation via the portal

Would you like to set up Car-Net from the comfort of your home? No problem. Use your home PC or tablet and access the versatile world of Car-Net services.

Register now

Connect to the Internet

To enjoy all the advantages of the mobile online services, you need an Internet connection in your vehicle, as well as an active Car-Net licence. You have different options depending on your equipment. This video introduces the available options and goes through each of the steps.

If you’d like to read through the instructions, please find downloadable written instructions below.

Download text instructions
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1.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To be able to use the services for the full term, you have 90 days after delivery of the vehicle to register it under portal.volkswagen-we.com. If the customer registers at a later date, the duration of the free period will be reduced accordingly. The ‘Guide & Inform’ mobile online services of Car-Net can only be used with the optional equipment Discover Media and Discover Pro. In addition, you need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the ‘Business’ mobile phone interface option in combination with the Discover Pro navigation system. The optional CarStick LTE can also be used in conjunction with the Discover Media navigation system to produce an Internet connection for your navigation device and a Wi-Fi hotspot in the vehicle. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when receiving data from the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with a existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect app. The availability of the Car-Net services may differ depending on where you live. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more details on Car-Net at portal.volkswagen-we.com and your Volkswagen dealership; for information on mobile data charges, please consult your mobile data provider.
Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Prices exclude the maximum delivery charge of €800, model shown is for illustrative purposes only.
Payment deferral available on request. First payment will be taken 90 days after activation of finance agreement. Monthly repayments where a deferred payment is availed of will be higher.

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