Car-Net activation1

Find out how to activate your mobile online services via the We Connect app here.

Logging in and Registering for We Connect / Car-Net

The easiest way to enjoy all the benefits of Car-Net and We Connect is through the We Connect app.

Go to App Store Opens an external link

Go to Play StoreOpens an external link

You can also login or register for We Connect / Car-Net services via your laptop or PC using the below link:

Log in or register for We Connect / Car NetOpens an external link

This is an offer by Volkswagen AG, Germany.

This is how you activate Car-Net

Make the day easier with Car-Net. Here, you’ll find instructions on how to activate Car-Net online services in your Volkswagen and activate Car-Net e-Remote in your e-up! (Electricity consumption in kWh/100 km: combined 14.8-14.4; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.)2.

Want to find out if your vehicle model comes with Car-Net or We Connect? Try our compatibility checkOpens an external link here. 

Activate Car-Net with the We Connect app

Activation using the We Connect app

Activate Volkswagen mobile online services with ease using your smartphone: Quickly and easily create a user account using the We Connect app and access mobile online services from your vehicle.

In these text instructions, we take you through the individual steps required to do this.

A woman sits on a wall above a parked e-up! and looks at the camera
3,2,4
3.
Electricity consumption in kWh/100 km: combined 14.8-14.4; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

Activate e-Remote in your e-up! 

Car-Net e-Remote offers easy access to the key functions of your e-up! Find out how to activate e-Remote online services in your e-up! in our step-by-step guide.

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Connect to the Internet

To enjoy all the advantages of the mobile online services, you need an Internet connection in your vehicle, as well as an active Car-Net licence. You have different options depending on your equipment. This video introduces the available options and goes through each of the steps.

If you’d like to read through the instructions, please find downloadable written instructions below.

Get in touch with us

Get in touch with us

Kontakt

Any questions, ideas or feedback? Then give us a call.

Contact us on 1800 - 930 066Opens a phone link (free from all Irish networks). We’re available around the clock. If your telephone provider does not support this number, please call 01 - 653 3522Opens a phone linkThe costs are based on the relevant rate charged by your provider. In the case of calls from abroad, roaming charges may apply.

You can also send an email to:
weconnect-support@volkswagen.deOpens a mail link

Next Steps

Activating We Connect. Find out how to activate your mobile online services here.

Compatibility check. Check whether your vehicle model is compatible with We Connect or Car-Net.

Next Steps

Disclaimer by Volkswagen

1.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be agreed online with Volkswagen AG. To use the services for the full period, you have 90 days after vehicle handover in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen We Connect” app (available in the App Store and Google Play Store). If you register at a later date, the duration of the free period will be reduced accordingly. The ‘Guide & Inform’ mobile online services of Car-Net can only be used with the optional equipment Discover Media and Discover Pro. You also need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the ‘Business’ mobile phone interface option in combination with the Discover Pro navigation system. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect app. The availability of the Car-Net services may vary by country. These services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more information on Car-Net at connect.volkswagen-we.com and from your Volkswagen partner; for information on mobile data charges, please consult your mobile data provider.
2.
The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.volkswagen.ie/en/WLTP. Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.
4.
The e-up! is temporarily not available with individual equipment. However, readymade, already manufactured vehicles are available. Simply contact your Volkswagen retailer.
  • Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Volkswagen Ireland reserves the right to change specification, prices and withdraw products from sale without notice. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Used Cars Disclaimer: All cars that are older than five years or have more than 120,000KM do not qualify for the Volkswagen Approved Used Car programme. *Recommended Dealer Delivery for ID. models includes an optional S-Pack ID. Service Plan (this includes one service with pollen filter and brake fluid replacement) which can be removed upon request. For non-ID. models, the *Recommended Dealer Delivery includes a full 3-year Service Plan (this includes 3 services) which can also be removed upon request. Please consult with your Volkswagen retailer for more information.