Register once, enjoy many benefits.
Register once, enjoy many benefits.
Every hero has a helping hand. And with the We Connect services, you've got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.
The availability of the services described in the We Connect and We Connect Plus bundles may differ depending on where you live and depend on the model, model year and vehicle equipment. More information on the services available to you can be found at portal.volkswagen-we.com or in the We Connect app.
Every hero has a helping hand. And with the We Connect services, you've got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.
The availability of the services described in the We Connect and We Connect Plus bundles may differ depending on where you live and depend on the model, model year and vehicle equipment. More information on the services available to you can be found at portal.volkswagen-we.com or in the We Connect app.
* This is an offer by Volkswagen AG, Germany.
Basic functions
Basic functions such as the Emergency Call Service and the legally require eCall Emergency System are available to you without the conclusion of a separate We Connect contract. If you wish to transfer selected personalised functions from one vehicle to another, you need a Discover Media or Discover Pro. You also need a Volkswagen ID user account and need to log into We Connect with your username and password.
We Connect
Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.
Usage of these free services requires you to sign up online to a separate We Connect contract with Volkswagen AG.
Service | Activation | Technical requirements |
|---|---|---|
Mobile key1) | We Connect | ‘Discover Pro’ navigation system, compatible smartphones→ |
Breakdown Call | We Connect | Series |
Vehicle Status | We Connect | Series |
Doors & Lights | We Connect | Series |
Automatic Accident Notification | We Connect | Series |
Vehicle Health Report | We Connect | Series |
Driving Data | We Connect | Series |
Parking Position | We Connect | Series |
Service Scheduling | We Connect | Series |
1) Only available with the optional ‘Discover Pro’ navigation system and in conjunction with the We Connect app. Two free mobile keys are available to start with and can be redeemed within the first four years following conclusion of the We Connect contract. Transferring a mobile key requires a key sender identity check through the Volkswagen Ident verification procedure. Following installation on a compatible smartphone, the mobile key has a one-year validity period tied to the device.
The diagram illustrates the current sales programme.
We Connect Plus
The entire world of digital services from Volkswagen brings connectivity to a new level: With your Volkswagen ID and ‘We Connect Plus’ activation, you have access to extra smart functions: from smart navigation with real-time information and media streaming and Internet radio to using your smartphone as a remote control. For even more comfort and entertainment.
Usage of these services requires you to sign up online to a separate We Connect Plus contract with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at portal.volkswagen-we.com and use the services for the full duration of the free initial period (depending on equipment: 1 year/ Discover Media or 3 years/ Discover Pro).
Service | Category | Activation | Technical requirements |
|---|---|---|---|
Area Alert | Vehicle functions | We Connect Plus | - |
Speed Alert | Vehicle functions | We Connect Plus | - |
Horn & Turn Signals | Vehicle functions | We Connect Plus | - |
Online Anti-Theft Alarm | Vehicle functions | We Connect Plus | Anti-Theft Alarm |
Online Auxiliary Heater | Vehicle functions | We Connect Plus | Auxiliary Heater |
Lock & Unlock1) | Vehicle functions | We Connect Plus | - |
Departure Times | Vehicle functions | We Connect Plus | Electric and hybrid electric vehicle |
Air Conditioning | Vehicle functions | We Connect Plus | Electric and hybrid electric vehicle |
Charging | Vehicle functions | We Connect Plus | Electric and hybrid electric vehicle |
Online Voice Control | Vehicle functions | We Connect Plus | Infotainment systems, Discover Media or Discover Pro; voice control |
Internet Radio2) | Streaming & Internet | We Connect Plus | Discover Media or Discover Pro; ‘Streaming & Internet’ bundle |
Media Streaming2),3) | Streaming & Internet | We Connect Plus | Discover Media or Discover Pro; ‘Streaming & Internet’ bundle |
Wi-Fi Hotspot2) | Streaming & Internet | We Connect Plus | Discover Media or Discover Pro |
Online Traffic Information | Navigation | We Connect Plus | Discover Media, Discover Pro |
Online Route Calculation | Navigation | We Connect Plus | Discover Media, Discover Pro |
Filling Stations and Charging Stations | Navigation | We Connect Plus | Discover Media, Discover Pro |
Online Map Update | Navigation | We Connect Plus | Discover Media, Discover Pro |
Parking Spaces | Navigation | We Connect Plus | Discover Media, Discover Pro |
Category
Vehicle functions
Activation
We Connect Plus
Technical requirements
-
1) The “Lock & Unlock” service is a secure service and requires that your identity be verified via the Volkswagen Ident process. Your identity will be verified by a Volkswagen dealership or via video chat.
2) For the use of the “Streaming & Internet” services and for the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on prices and supported countries at https://vw.cubictelecom.com
3) Use requires an account with a relevant streaming service.
The diagram illustrates the current sales programme.
Packages, contract periods and prices
We Connect-ready vehicles are ready for connectivity as standard. For new vehicles, depending on equipment, specific service bundles are available free of charge for an initial contract period.
We Connect | We Connect Plus | We Connect Plus | |
|---|---|---|---|
Free initial period | unlimited | 1 year | 1 year (Discover Media) |
Extend by 1 year | - | 75,00 € | 145,00 € |
Extend by 2 years | - | 120,00 € | 240,00 € |
Free initial period
unlimited
Extend by 1 year
-
Extend by 2 years
-
The diagram illustrates the current sales programme.
We Connect app download
Enjoy all the benefits of Car-Net and We Connect in one app. Simply download the We Connect app for your smartphone operating system an connect it to your Volkswagen.
