Person sitting in a Volkswagen looking at their phone

VW Connect and We Connect All Services

With VW Connect and We Connect, you can take advantage of many different services that make your everyday life easier through the Volkswagen app, the myVolkswagen customer portal or straight from your vehicle.

The availability of the services is country-specific and may vary according to model, model year and equipment.

Find out the prerequisites and additional details of the individual services for your vehicle:

Service description for your Volkswagen (PDF, 1 MB)
Service description for your Touareg (PDF, 1 MB)

More information is available on the myVolkswagen customer portalOpens an external link or in the Volkswagen app.

This is an offer by Volkswagen AG, Germany.

Basic functions

Basic functions such as the Emergency Call Service and the legally required eCall Emergency System are available to you without the conclusion of a separate VW Connect or We Connect contract. If you wish to transfer selected personalised functions from one vehicle to another, you need a Discover Media or Discover Pro. You also need a Volkswagen ID user account and need to log into VW Connect or We Connect with your username and password.

VW Connect or We Connect - Your introduction to online services

Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with VW Connect or We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.

Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

VW Connect Plus or We Connect Plus - The whole world of online services

The entire world of digital services from Volkswagen brings connectivity to a new level: with your Volkswagen ID and VW Connect Plus or We Connect Plus activation, you have access to extra smart functions: from smart navigation with information almost in real time and Internet radio to using your smartphone as a remote control. For even more convenience and entertainment.

Usage of these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.1 

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

Packages & renewal prices*

VW Connect- and We Connect-ready vehicles are ready for connectivity as standard. For new vehicles, depending on equipment, specific service bundles are available free of charge for an initial contract period. You can extend the services via your In-Car Shop in the infotainment system, for example, or via the Volkswagen Connect shopOpens an external link

*will vary for the new Touareg

VW Connect / We Connect

VW Connect Plus / We Connect Plus (for infotainment systems without navigation function)

VW Connect Plus / We Connect Plus (for infotainment systems with navigation function)

Extend by 1 year
(inc. VAT)

-

81,50 €

149,00 €

Extend by 2 years
(inc. VAT)

-

139,00 €

249,00 €

Extend by 1 year
(inc. VAT)

-

Extend by 2 years
(inc. VAT)

-

The diagram illustrates the current sales programme.

In-Car Apps in your Volkswagen

With your Volkswagen ID and VW Connect or We Connect activated, you can use other useful services from Volkswagen or other providers. Download handy functions and In-Car Apps in the In-Car Shop2.

In-Car App

Technical requirements

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Tiguan, Passat and Golf 8 from model year 2025, VW Connect Plus

Tiguan, Passat and Golf 8 from model year 2025, VW Connect

Technical requirements

-

The diagram illustrates the current sales programme.

Illustration of an Upgrades screen in the cockpit of a Volkswagen

Upgrades – Your Volkswagen never stops learning

With Upgrades4, you can flexibly expand your Volkswagen to include additional functions – including later on demand.

Discover which technical prerequisites must be met and which hardware options are available for activation.

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Woman looking at a mobile phone. A red Volkswagen in the background

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car-Net. It presents many key functions and services at a glance and offers even more convenience. Watch the video about the app here.

Next Steps