If your vehicle supports Car2X technology, following activation, it is capable of exchanging important traffic information, e.g. regarding accidents or traffic jams, with other road users or infrastructure, as long as they also support Car2X technology.
Data collection for the development of automated driving
The research, development and safeguarding of automated driving functions require a significant data base from the widest possible variety of traffic scenarios based on real journeys. If your vehicle supports the function, the data upload can be directly activated or deactivated using the “Automated driving development” slider in the privacy settings.
With the We Charge Feature Website App, you can use free of charge web-based functions and services related to charging of electric vehicles. In particular, this includes searching for and finding public charging points and a route planning tool for selected vehicles that takes public charging points along the route into account.
Thank you for using the We Charge Feature Application („app“) of Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, Germany, mail: firstname.lastname@example.org, entered in Commercial Register of the District Court of Braunschweig under No. HRB 100484 („Volkswagen AG“ or „we“, „us“ or „our“). Volkswagen AG acts as the data controller of your personal data when using the app. Within the app you can use web based We Charge functions via your browser. In the following, we provide information on how your personal data is collected, processed and used when you use the app.
B. Processing of Your Personal Data when Using the App
I. Processing of Log Files
When you use our app, we process the following log files, which do not allow any conclusion about your person: An anonymous cookie ID, the operating system you are using, the web browser you are using and the screen resolution you set, the date and time of your visit, the websites you have visited with us and the website from which you are visiting us as well as the IP address of your terminal device with which you access the website. This data is processed in accordance with article 6 paragraph 1 letter f GDPR, and corresponding national data protection provisions, due to our legitimate interest in being able to properly display the app to you. The data will be deleted after 30 days unless we are required by law to retain information for a longer time.
For the hosting of the app we are supported by Amazon Web Services EMEA SARL as a processor with a cloud operated within the European Union. Access to the personal data by Amazon Web Services, Inc. based in the USA cannot be ruled out, and we have therefore concluded EU standard contractual clauses (an agreement approved by the European Commission which gives personal data the same protection it has in the EU for data processing in non-EU countries) (adapted to and according to data protection national laws, as may be required) accordingly, as well as other relevant safeguards according to the requirements of the applicable data protection laws. Amazon Web Services EMEA SARL processes your personal data exclusively on our behalf and according to our instructions in accordance with a data processing agreement meeting the requirements of the applicable data protection laws. The EU standard contractual clauses used are available under the URL https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32010D0087.
II. We Charge Functions
a. Enabling Location / Processing of Geodata
The use of specific functions or services (e.g. using your location as start/destination input for route planning) is only possible if we can access your location on your device and process your geodata. Accordingly, transfer of your device’s position data may take place within the app. Position data is only transferred if you have activated this function in your browser. You can activate and deactivate this function at any time via your device/browser settings. This processing of this data is based on your express consent, which we request when you first access the app (see Article 6, paragraph 1, letter a GDPR). If you revoke your consent, we will not access your location. Without access to your location, some services are not available or only available with restrictions.
b. Search and Find Charging Stations
In order to make full use of the We Charge Search and Find Charging Stations service, information about the locations of charging stations is required, which is provided by the Google Maps (Google LLC) map service. For this purpose Google Maps requires your location data at the time of a search request through We Charge Search and Find. Your location data will not be submitted to Google Maps until you have confirmed the submission of your location data. Please note that Google LLC processes your data within the Google Maps service under its own responsibility and that we are not responsible for this data processing. You can find information on data protection for Google Maps at (https://policies.google.com/privacy?hl=en).
c. Route Planning for Electric Vehicles („Electric Vehicle Route Planner“)
The electric Vehicle Route Planner is a function that plans routes with multiple charging stops for electric vehicles based on supplied parameters and provides helpful information (e.g. expected stops and charging times for a planned route). When you use the electric Vehicle Route Planner, we process the following personal data based on the input parameters you set: start/destination/stop(s) along your requested route (‘route data’). The route data you entered is turned into geo-coordinates for the purposes of calculating your requested route and determining the required charging infrastructure based on the route where necessary. We process the route data for as long as this is required for the abovementioned purpose and usually delete this straight after the route is provided.
You can also share the route data on your device with your own map service available or installed (e.g. Apple Maps, Google Maps etc.). If you use this function, the relevant map service will process your location at the point at which you share it, as well as shared destinations (e.g. an available charging station together with the address). Please note that the map services are provided by the relevant providers respectively under their own responsibility. We are not responsible for this data processing conducted by your chosen map service provider. Privacy information for the map service can be found in the privacy policies for the relevant provider, such as for Apple Maps at https://www.apple.com/legal/internet-services/maps/terms-en.html or for Google Maps at https://policies.google.com/privacy.
III. Customer Interaction Centre (CIC)
C. Your Rights
You may assert the following rights vis-à-vis Volkswagen AG at any time free of charge. Additional information on exercising your rights can be found in section D.
Right of access: You have the right to receive information from us (Article 15 GDPR) regarding the processing of your personal data.
Right to rectification: You have the right to request that we rectify (Article 16 GDPR) any of your personal data that is incorrect or incomplete.
Right to erasure: You have the right, in the event that the requirements specified in Article 17 GDPR have been met, to request the erasure of your data. Accordingly, you may request the erasure of your data, for instance, if it is no longer necessary for the purposes for which it was collected. Furthermore, you can also request erasure if we process your data on the basis of your consent and you withdraw this consent.
Right to restriction of processing: You have the right to request the restriction of the processing of your personal data if the requirements specified under Article 18 GDPR have been met. This is the case, for example, if you dispute the accuracy of your data. You may then request that processing is restricted for as long as it takes to examine the accuracy of your data.
Right to object: If processing is based on an overriding legitimate interest you have the right to object to the processing of your data. An objection is permissible if processing is either in the public interest or on account of a justified interest of Volkswagen AG or a third party. In the event of objection, you are kindly requested to notify us of your reasons for objecting to data processing.
Besides this, you also have the right to object to data processing for the purpose of direct marketing. The same applies to profiling, if this is related to direct marketing.
Right to data portability: Provided that the data processing is based on consent or on the fulfilment of a contract and that it is also carried out using automated processing, you have the right to receive your data in a structured, common and machine-readable format and to forward it to another data controller.
Right of withdrawal: Insofar as the data processing is undertaken based upon consent, you have the right to withdraw your consent, with future effect at any time, free of charge.
Right to lodge a complaint: You also have the right to lodge a complaint with a supervisory authority (e.g. with the data protection officer for Lower Saxony) regarding our processing of your data. A list of National Data Protection Authorities, members of the European Data Protection Board can be found here: https://edpb.europa.eu/about-edpb/board/members_en.
Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Volkswagen Ireland reserves the right to change specification, prices and withdraw products from sale without notice. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered.
Used Cars Disclaimer: All cars that are older than five years or have more than 120,000KM do not qualify for the Volkswagen Approved Used Car programme.
*Recommended Dealer Delivery for ID. models includes an optional S-Pack ID. Service Plan (this includes one service with pollen filter and brake fluid replacement) which can be removed upon request. For non-ID. models, the *Recommended Dealer Delivery includes a full 3-year Service Plan (this includes 3 services) which can also be removed upon request. Please consult with your Volkswagen retailer for more information.